About Missing Information After You Restore Your Device With iCloud Backup

about lost content after you restore your device with icloud backup

Part one: Things you can check

  • Make sure that you correctly restored your iOS device from iCloud Backup. When you sign in to iCloud, it’s not the same as when you restore from iCloud Backup. Learn how to restore from iCloud Backup.
  • Make sure that iCloud Backup includes the kind of information that you’re missing. If you restore an iPad from an iPhone backup or vice versa, some data won’t restore.
  • If an app asks for your Apple ID password during the restore process, make sure that you enter it.
  • If the restore process takes a long time to finish, or if you receive an error message, learn what to do.
  • You can also check to see if you have any iTunes backups that may contain the data that’s missing.
  • Sometimes the restore process might look complete, but your device is still downloading information in the background. To check this, tap Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.”

Part two: download iCloud backup to your computer without an iOS device

Restoring the backup to a replacement phone should recover them. However, it requires you to erase all the existing data and settings on your device first. iFonebox is a professional and powerful iOS data recovery tool which is designed to make it easy for you to recover data in various scenarios. As a professional and reliable iOS backup extractor, it’s designed to help you recover as many as 17 file types including contacts, notes, text messages, safari bookmarks, photos, videos, voice memos, phone numbers, QQ messages, WeChat data, WhatsApp data and many more.

Before we start the instructions, you need to download the program to your computer. iFonebox has two available versions: Windows version and Mac version. Please make sure to install the right version for your computer. Once you have installed the program, next I will show you how to restore data from iCloud backup.

windows-download   mac-download

Step one: Run iFonebox and enter your Apple ID

Run the program, then just click the “Recover from iCloud Backup” at the top right of the software. You’ll be asked to sign in with your Apple ID account and password correctly.

Recover from iCloud1

Step two: Download data from iCloud backup

After you have selected an iCloud backup to download, it will start the downloading process. You can select all to download.

Recover from icloud3

Step three: Scan data

Click on “Photos” icon to start scanning automatically. It will take some time, you should wait patiently.

recover from icloud backup2 500

Step four: Preview and download data

Now you can select the images you want and click “Recover to pc”, then the instruction is accomplished.

photos 500




How To Install Or Uninstall iOS 12.2 Beta?

get help of the ios 12.2 beta upgrade

Part one: Prepare your device before you update to iOS 12.2 beta

  • Make sure that you have the latest version of iTunes.
  • Connect your device to your computer and open iTunes.
  • You can make a backup that isn’t encrypted. Just click Back Up Now.
  • Wait for the backup to finish. Then go to iTunes > Preferences > Devices on your computer.
  • Archive or copy your backup

If you have a Mac, Control-click the backup that you just made, then choose Archive. If you use Windows, find your backup, copy it, and save the copy to another location. If you decide to go back to the current version of iOS, you’ll need this archived or copied backup.

  • Update when an alert says a new iOS update is now available

If you see this alert, it means that the version of iOS beta on your device expired and you need to update. Tap Settings > General > Software Update and install the update.

Part two: Uninstall iOS beta

2 21 3

  • Check that you have the latest version of iTunes.
  • Connect your device to your computer, then put your device in recovery mode.
  1. For iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
  2. For iPhone 7 or iPhone 7 Plus: Press and hold the Sleep/Wake and Volume Down buttons at the same time. Don’t release the buttons when you see the Apple logo. Continue to hold both buttons until you see the recovery mode screen.
  3. For iPhone 6s and earlier, iPad, or iPod touch: Press and hold the Sleep/Wake and Home buttons at the same time. Don’t release the buttons when you see the Apple logo. Continue to hold both buttons until you see the recovery mode screen.

How To Switch Your Apple Watch To A New iPhone?

transfer your apple watch from your old iphone to the new one

Here’s what you need to switch

  • Your Apple ID and password
  • Your old and new iPhone both need to be connected to Wi-Fi
  • Your Apple Watch and iPhone both need to be at least 50 percent charged
  • Your Apple Watch passcode
  1. If you have your old iPhone
  • Update your old iPhone and update your Apple Watch.

It could take from several minutes to an hour for the update to complete. You might want to update overnight or wait until you have time, and make sure that both your devices are charged.

  • Check your Health and Activity settings

If you back up using iCloud, go to Settings > [your name] > iCloud and make sure that Health is on. If you back up using iTunes, encrypt your backup to save your Health and Activity content.

  • Back up your old iPhone

Apple gives you two traditional ways to back up your data: iTunes and iCloud. Actually, you can also transfer your iPhone data to computer selectively by iFonebox.

  • Set up your new iPhone
  • Open the Apple Watch app on your new iPhone
  1. If you don’t have your old iPhone or you erased it

Your Apple Watch might still be paired with your old iPhone. Use the steps below to unpair:

  • Erase your Apple Watch.
  • Set up your new iPhone and sign in to iCloud. If you’ve already set up and signed in, skip this step.
  • Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone.
  • Try to restore from a backup.
  • Follow the onscreen steps to finish setting up.
  • Start using your Apple Watch with your new iPhone.
  1. If your iPhone doesn’t ask if you want to use your Apple Watch during setup

Unpair your Apple Watch from your old iPhone, then pair it with your new iPhone. When asked, restore your Apple Watch from a backup. Make sure that your iPhone and Apple Watch are up to date, otherwise you might not see your backup in the list.

Get Help With iCloud Drive

fix issues about icloud drive

iCloud Drive keeps all of your files up to date on all of your devices. Learn some common topics about iCloud drive.

Question one: What can I do with iCloud Drive?

  • Keep files and folders up to date across all of your devices.
  • Create new files and folders from iCloud-enabled apps.
  • Work on the same file across multiple apps.
  • Access the files from your Mac Desktop and Documents folder everywhere that you use iCloud Drive.
  • Share files with anyone you like.

Question two: What do I need to use iCloud Drive?

  • Update your iPhone, iPad, or iPod touch to the latest iOS and your Mac to the latest macOS.
  • Make sure that you’re signed in to iCloud with the same Apple ID on all of your devices.
  • Set up iCloud on all of your devices and turn on iCloud Drive.
  • If you have a Windows PC, update to Windows 7 or later and download iCloud for Windows.

Question three: How do I access my files in iCloud Drive?

There are multiple ways you can access your files in iCloud Drive, using any supported web browser, you can use iCloud Drive at iCloud.com.

  • On your Mac, you can go to iCloud Drive in Finder.
  • On your iPhone, iPad, or iPod touch with iOS 11 or later, you can access your files from the Files app. On iOS 9 or iOS 10, you can access them from the iCloud Drive app.
  • On your PC with Windows 7 or later and iCloud for Windows, you can go to iCloud Drive in File Explorer.

Question four: How much storage do I have in iCloud Drive and how do I get more?

When you set up iCloud, you automatically get 5GB of storage. You can use that storage space for iCloud Backup, iCloud Drive, iCloud Photos, iCloud Mail, and the information from your apps that use iCloud.

Question five: What if my files don’t update to iCloud?

  • Make sure that you have enough iCloud storage. If you need more space in iCloud, you can buy more iCloud storage or free up space by deleting content.
  • Sign in to iCloud on all of your devices and turn on iCloud Drive.
  • Make sure that you have an active Internet connection on your Mac and on your iPhone, iPad, and iPod touch.
  • Install the latest versions of Pages, Numbers, and Keynote. See which versions of Pages, Numbers, and Keynote you can use with iCloud Drive.
  • Create a new document and save it to see if it uploads to iCloud. If it does, see if the other documents start uploading.

Can’t miss: How to restore data if your iPhone/iPad/iPod touch is lost?

Having Issues With Your AirPods? Solved!

get help with your airpods

Question one: What if you can’t connect to your AirPods anymore?

If you don’t hear the connect chime after a few seconds or can’t hear when your AirPods are in your ears:

  • Make sure that your AirPods are charged.
  • Make sure that the device you want to connect with has Bluetooth enabled.
  • Make sure that you select AirPods as your audio device.

Still can’t connect? Follow these steps on your iOS device.

  • Go to Settings > Bluetooth and tap the icon next to your AirPods.1 Then tap Forget This Device.
  • Put your AirPods in the case and close the lid. Wait 15 seconds, then open the lid.
  • Press and hold the setup button on the back of the case until you see the status light flash amber a few times, then flash white.
  • Place your AirPods close to your device. Follow the steps on your iOS device’s screen.

Learn more about setting up your AirPods on other Bluetooth devices. If you have issues connecting a replacement AirPod, learn more about replacement AirPods.

Question two: What if your AirPods won’t charge?

  • Make sure that the Lightning to USB cable is firmly plugged into the charging case and USB power adapter. Then make sure the power adapter is correctly plugged into a power outlet.
  • Make sure your AirPods are properly placed in the charging case and close the lid.
  • Charge your AirPods and case for at least 15 minutes.
  • Open the case lid with your AirPods inside and hold your case close to your iOS device. Wait a few seconds to see a charging icon.
  • If you still can’t charge your AirPods, contact Apple Support.

Question three: How to get longer battery life?

Your AirPods charge in the case and are ready for you to use as soon as you open the lid.

  • To keep your AirPods charged, put them in the case when you’re not using them.
  • When you charge your AirPods with charging case, you’ll get the best, fastest results by using an iPhone or iPad USB charger or plugging into your Mac.
  • Repeatedly opening and closing the charging case can reduce the battery charge of the case.

Also read: How to recover data from iPhone/iPad/iPod touch directly?


Hot Topics About Your Apple ID

frequently asked questions about your apple id

Question one: How to permanently delete your Apple ID?

  1. Sign in to your Apple ID account page on a Mac, PC, iPhone, or iPad and select “Manage Your Data and Privacy.”
  2. On the following page, select “Get started” under “Delete your account.”
  3. You’ll receive a unique alphanumeric access code. Make sure that you keep this access code in a safe place.
  4. For a short period of time while your request is being processed, you can contact Apple Support, provide your access code, and Apple will help you cancel your request so you can resume using your Apple ID.

Question two: What happens to my iCloud messages when my Apple ID is deleted?

When your Apple ID is deleted, all of your iCloud email and messages are permanently deleted as well. Any messages sent to you via iCloud (Mail and iMessage) are not delivered.

Question three: What happens to my App Store or iTunes Store credit when I delete my account?

Any unused credit balance in your account isn’t redeemable or refundable after your Apple ID has been deleted. You can either spend your balance or contact Apple Support to request a refund before deleting your account. Similarly, if you have a balance due to Apple, you must clear this balance before Apple can delete your account.

Question four: Can I delete my child’s account?

If you are the organizer of your family, you can delete your child’s Apple ID when you request deletion of your account. Your child can also request deletion of their Apple ID, which requires your approval.

Question five: I am enrolled in the iPhone Upgrade Program. Do I still have to make payments after my Apple ID is deleted?

Yes. If you are enrolled in the iPhone Upgrade Program, you must continue making payments for your device. However, you may not be able to place subsequent upgrade orders online without your related Apple ID.

Question six: What happens if I change my mind after I have requested that my account be deleted?

While your request is being processed, you can contact Apple Support with the unique alphanumeric access code you received, and Apple will help you cancel your request. After your account is deleted, Apple can’t cancel the request, reopen your account, or restore your data.

Also read: How to download your iCloud data to your computer?

Are You Missing Notes On Your iPhone/iPad/iPod Touch? Fixed!

get lost notes back on your iphone/ipad/ipod touch

Method one: Check your account settings

If you use a third-party account or email service, like Gmail or Yahoo, to store your notes, check your settings:

  • Go to Settings > Passwords & Accounts.
  • Tap the email account that you want to check.
  • Make sure that Notes is on.

Method two: Check your Recently Deleted folder

If you store your notes on iCloud, check your Recently Deleted folder:

  1. Open the Notes app, and find your Folders list.
  2. Tap Recently Deleted and search for your note.
  3. If you find your note in Recently Deleted or in another folder, you can move it:
  4. In the Notes list, tap Edit.
  5. Tap the note that you want to move.
  6. Tap Move To, then select the folder you want to move it to.

Method three: Use Search to find your notes

  1. Open the Notes app, then find your list of notes.
  2. Tap the Search bar and enter a word, phrase, or the title from the note that you’re looking for.
  3. Make sure All Accounts is selected. Search will check all of your notes in each folder across your accounts, like an email account.

Method four: Manually search for your notes

If Search doesn’t show results, you might need to check a different folder and scroll down the list:

  1. Open the Notes app, then find your folders list.
  2. If you have more than one folder, tap a different folder to see if your note is in there.
  3. If you still can’t find your note, it’s possible that you’re not using the correct word, phrase or title from the note.

Method four: Get missing notes back via iFonebox

iFonebox is designed to help you restore various kinds of file types including contacts, texts, notes, safari bookmarks, call history, reminders, calendar events, photos, voice memos, QQ messages, WeChat data, WhatsApp data and more. To maximize the possibility of recovery, it provides you with three independent ways and each working mode has its specific features. Click here to see the detailed instructions to get missing notes back.


Frequently Asked Questions About Apple GiveBack

hot topics about apple giveback

Question one: How long does the online trade-in process take? 

Generally it takes 2–3 weeks. But the sooner you send us your device, the sooner Apple can verify its condition and process your trade-in refund or gift card. Recycling a device is much faster. As soon as Apple emails you a prepaid shipping label, just send your device to the recycling partner.

Question two: How much will I get for my trade-in?

It depends on the device, model, manufacturer, and condition. Answer a few questions accurately, and once we receive the device within the specified timeframe and verify its condition, you’ll most likely receive the full amount of the estimated refund.

Question three: How to track my trade-in status?

If your trade-in will be applied as a refund toward an online purchase, you can track it from your Apple Store account.

Question four: How quickly do I need to send my device to you?

The estimated trade-in value is valid for 14 days, and we encourage you to send the device to us within this timeframe to ensure that you get this value. Recycled devices should be sent back as soon as possible, at a time that’s convenient for you.

Question five: Is my personal data safe?

Before you send us your device, Apple will tell you how to back up and wipe all your data. This ensures that all your personal information is completely removed from your device before you trade it in or recycle it. Click here to learn how to selectively back up iPhone/iPad/iPod touch data.

Question six: When will I receive my gift card or refund?

Expect to receive it within 1–2 weeks of shipping your device.

Question seven: How do I pack my device for recycling?

Devices that contain batteries should be packed in compliance with all applicable laws, regulations, and industry best practices, which typically include the guidelines below:

  • Discharge the unit to less than 30%.
  • Do not ship electronics that are disassembled into parts.
  • Do not ship electronics with swollen or damaged batteries.
  • For whole units, surround the product with at least 2.5 inches of suitable filler material, such as recycled or reused packaging, before placing inside a corrugated box.
  • Ship only one device per box.

What If You Get An Error When Trying To Activate FaceTime

I have added somebody who as FaceTime contact but we can’t call or send iMessages to each other. Please help! Thanks in advance!

can’t active facetime

To use iMessage or FaceTime, you need to activate them on your iPhone, iPad, or iPod touch. If you see an error message during activation, follow these steps.

When activating iMessage or FaceTime, you might see one of these messages:

  • Waiting for activation
  • Activation unsuccessful
  • An error occurred during activation
  • Could not sign in, please check your network connection
  • Check your device settings
  1. Make sure that you’re connected to a cellular data or Wi-Fi network. If you’re using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.
  2. Go to Settings > General > Date & Time and make sure that your time zone is set correctly.
  3. Make sure that your device supports FaceTime. FaceTime isn’t available or might not appear on some iPhones and iPads purchased or used in Saudi Arabia, Pakistan, and United Arab Emirates, including Dubai.
  • Turn off and restart iMessage and FaceTime
  1. Go to Settings > Messages and turn off iMessage.
  2. Go to Settings > FaceTime and turn off FaceTime.
  3. Restart your device.
  4. Turn iMessage and FaceTime back on.
  • Wait 24 hours to see if this problem can be solved

It might take up to 24 hours to activate iMessage and FaceTime. If the issue continues after 24 hours, follow these steps:

  1. Make sure that your device has the latest version of iOS.

Note: Keep in mind to back up your important data just in case of data loss.

  1. If you’re using an iPhone, contact your carrier to make sure that you can receive SMS messages.
  2. Contact Apple Support.
  • Get more help

You can also use your email address with iMessage and FaceTime. Sign in to your Apple ID account page and review all the email addresses you have on file, including the one that you’re trying to verify. If the email address is incorrect, you can update it. Then click Resend next to the email address that you want to verify.

How To Fix “No Service” Issue On Your iPhone/iPad?

solve “no service” problem on your iphone/ipad

If you see No Service or Searching on your iPhone or iPad (Wi-Fi + Cellular), or can’t connect to a cellular network or cellular data, follow these steps:

  • Check your coverage area

Make sure that you’re in an area with cellular network coverage. Then follow these steps:

To turn cellular data on or off, go to Settings, then tap Cellular or Mobile Data. If you’re using your iPad, you might see Settings > Cellular Data.

If you’re traveling internationally, make sure that your device is set up for data roaming. Go to Settings > Cellular > Cellular Data Options > Data Roaming.

  • Restart your iPhone or iPad

Restart your device. If you’re not sure how to do this, follow these steps.

  • Check for a Carrier Settings update

To manually check for and install a carrier settings update:

Make sure that your device is connected to a Wi-Fi or cellular network.

Tap Settings > General > About. If an update is available, you’ll see an option to update your carrier settings.

To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.

  • Take out the SIM card and put it back in

If the SIM card is damaged, or doesn’t fit in the SIM tray, contact your carrier. Learn more about removing your SIM card.

  • Reset your Network Settings

Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

  • Update your iPhone or iPad

Update your iPhone or iPad to the latest version of iOS.

Note: To prevent data loss, you’d better back up your important data before the upgrade.

  • Contact your carrier

Issues with your carrier or account might affect your service. Contact your carrier to:

  1. Verify that your account is active and in good standing.
  2. Make sure there are no outages in your area.
  3. Check that your device isn’t blocked from receiving cellular services and is set up with the right data plan.
  • Contact Apple Support

If your carrier confirms that there’s no issue with your account or network, but you still can’t connect to a cellular network, contact Apple Support.

  • Check to see if your iPhone is eligible for a free replacement plan

Apple has determined that a small percentage of iPhone 7 devices may show “No Service” in the status bar, due to a component that has failed on the main logic board. These affected units were manufactured between September 2016 and February 2018 and sold in China, Hong Kong, Japan, Macao, and the U.S.