My iPhone 6 keeps searching for service. I am not in a new area, and have had service here since I’ve been here. What is happening? I have turned my phone on and off multiple times and have taken the SIM card out and put it back in. Help please!
- Restart your iPhone or iPad
- Check for a Carrier Settings update
To manually check for and install a carrier settings update:
- Make sure that your device is connected to a Wi-Fi or cellular network.
- Tap Settings > General > About. If an update is available, you’ll see an option to update your carrier settings.
- To see the version of carrier settings on your device, tap Settings > General > About and look next to Carrier.
- If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.
- Take out the SIM card and put it back in
If the SIM card is damaged, or doesn’t fit in the SIM tray, contact your carrier.
- Reset your Network Settings.
Go to Settings > General > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.
- Update your iPhone or iPad to the latest version of iOS
- Contact your carrier
- Verify that your account is active and in good standing.
- Make sure there are no outages in your area.
- Check that your device isn’t blocked from receiving cellular services and is set up with the right data plan.
- Only your wireless carrier can access and manage details about your account. If you need help finding your wireless carrier’s service page, use the Apple carrier-support article or an online search engine.
- If you carrier confirms that there’s no issue with your account or network, but you still can’t connect to a cellular network, contact Apple Support.