Last week Apple released iOS 7.1.2, a maintenance update to iOS with some iBeacon, data transfer and Mail improvements. Most iPhone, iPod touch and iPad owners have been able to update with no issues. Some, however, have run into big problems with the update — enough to brick their device. If you haven’t upgraded yet, follow these instructions before you do to help avoid problems.
The same day the update was released, some users experienced a freezing problem That was fairly easy to recover from by rebooting the device.
I heared from my friend who work for an Apple retailer on the weekends, and this past weekend a cluster of customers came in with iPhones and iPads that were in Recovery Mode — their screens displayed a globe icon and an image of a sync cable. All of them had one thing in common: they had tried to upgrade to iOS 7.1.2 and something had gonevery wrong along the way.
Fortunately, they were able to get their devices working again. Unfortunately, a few of them didn’t have backups, and those customers lost the data on their device.
So if you haven’t already updated your iOS device to iOS 7.1.2, I stronglyrecommend you back it up before you do. That way, if anything goes wrong, at least you won’t lose any data. Even if you’re using iCloud to back up your device.
It’s really a good idea just in general to trigger a manual backup through iTunes before attempting any sort of operating system upgrade. Why take the risk? This is your important data — you don’t want to deal with the hassle of losing stuff if you’re not properly prepared.
Take this with a grain of salt, but most of the people I’ve spoken with who have had their phones and iPads drop into Recovery Mode have had the problem doing an Over The Air (OTA) backup — that is, they saw the update was available on their phone, waited until they got on Wi-Fi, then began the update.
Another way to do it is a little more old-fashioned: Use iTunes on your Mac or PC as the conduit to manage the update. Tether your device to your Mac using a sync cable and handle the update through iTunes instead of doing it like some crazy magician, using nothing but the air and invisible radio waves.
It’s a thought. Your mileage may vary.
Bottom line: If something goes wrong with your iOS 7.1.2 update — or any system update, have a recent backup to recover from. If a problem happens during the update, having that recent backup readily available changes the situation from a crisis to a minor inconvenience. And really, it’s always better to be safe than sorry.
- Transfer/Backup Voice Memos from iPhone to Mac without iTunes
- Retrieve contacts from iTunes backup when iPhone was stolen
- Find and Recover deleted notes on iPhone5S/5C/5/4S/4
- Export Camera Roll photo/videos from iTunes backup to Mac
- Directly Recover Deleted Contacts/SMS/Calls/Notes/Calendar from iPhone/iPad/iPod