How To Charge Your iPhone With Smart Battery Case?

How to charge your smart battery case?

get help with smart battery case

  1. Before you start using your Smart Battery Case, update your iPhone to the latest version of iOS. Also make sure that you charge your Smart Battery Case before you use it.

Note: Don’t forget to back up important data before the upgrade.

  1. Plug the Lightning to USB cable that came with your iPhone into the Lightning connector on the case.
  2. Plug the other end of the cable into an Apple USB power adapter, then plug the adapter into a power outlet. For the fastest charging, use an Apple USB-C power adapter that provides 18 or more watts of power.
  3. You’ll see an amber status light while the case is charging. When the case is fully charged, you’ll see a green status light.

What if your Smart Battery Case won’t charge or charges slowly?

  • If your iPhone won’t charge, follow these steps. Try to charge again after each step:
  1. Make sure that you have the latest version of iOS.
  2. If you have any accessories plugged into your case, unplug them.
  3. Restart your iPhone.
  4. Remove the case.
  5. Reattach your iPhone to your case.
  • If you can’t use an accessory while using your Smart Battery Case

If you can’t use an Apple or Made for iPhone accessory with your Smart Battery Case, follow these steps:

  1. Unplug the accessory, then plug it in again.
  2. Restart your iPhone.
  3. Remove your iPhone from your case, then reattach the case.

Learn more:

  • The Smart Battery Case is available for iPhone 6, iPhone 6s, and iPhone 7, iPhone XS, and iPhone XS Max. The Smart Battery Case isn’t compatible with iPhone 8 or iPhone X.
  • If you need more help with your Smart Battery Case, contact Apple Support.
  • Your Smart Battery Case might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your Smart Battery Case will charge again when the temperature drops. Try moving your Smart Battery Case and charger to a cooler location.
  • Your Smart Battery Case won’t charge wirelessly when connected to USB. If your Smart Battery Case is connected to your computer with USB, or if it’s connected to a USB power adapter, your Smart Battery Case will charge using the USB connection.