iCloud Restore for iPhone 6s Caused Messages Missing, now what?

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My wife’s new iPhone 6s (with ios 9.0.2)has been having issues. We previously just used our computer so the iCloud backup/restore was kinda a mystery to me exactly what it does and does not do. Then I did a iCloud backup on her phone, reset, then restore from iCloud backup. The backup seemed to be restoring but when it appears to be done it went to the white screen with an apple logo. Had to do a power reset and the phone powered up. Seems that some settings were restored and some we not. The call history and message were lost which is the big issue.Continue reading