I have a problem with the battery. The problem is that when I plug my iPhone to charge he doesn’t make the chime noise and doesn’t show the green battery logo on the screen. He just start charging without making any sound and without showing anything on screen. I have a feeling that something is wrong, so please help!
If you’re trying to charge wirelessly with an iPhone 8 or later, first make sure that you can charge with the USB adapter and cable that came with your device. If that works, then get help with wireless charging. For a third-party accessory, check that it’s Apple certified.
What if your device charges slowly or won’t charge?
Follow these steps and try again after each:
- Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don’t use damaged accessories.
- Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
- Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
- Let your device charge for a half hour (If your device is unresponsive afterward, learn what to do).
- Force restart your device
- Let your device charge for another half hour.
- If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or apple authorized service provider for evaluation. You can also contact apple support.
What if your device stopped charging at 80 percent?
Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.
What if an alert says that your accessory isn’t supported or certified?
These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn’t designed to charge devices. Follow these steps:
- Remove any debris from the charging port on the bottom of your device.
- Restart your iOS device
- Try a different USB cable or charger
- Make sure that you have the latest version of iOS
- Contact Apple Support to set up service