I’m trying to recover my call history from my old iPhone which has a nonworking, broken screen. When I connect it to my computer it tells me to say I trust this computer through my iPhone, which I am unable to do because of the screen being broken. My phone still works, it lights up and makes noises, but the screen is wrecked and won’t let me unlock it or select anything. Any ideas on how to get them back?

Did your iPhone break? Did you accidentally drop it and now it’s completely dead? This happens to a lot of iOS users. Maybe you care more about the important data on the phone than the device itself. Don’t be frustrated. Considering you cannot use the phone any more, if you have done backup iPhone data to iCloud, your iPhone data should be still stored in iCloud backup file. So it is possible to recover call logs from iPhone with broken screen via backup extractor tool. If you’re totally clueless, I think iFonebox can certainly help you out on this.

iFonebox is a professional iOS data recovery tool which capable of getting back up to 17 kinds of data including texts, contacts, photos, videos, reminders, safari history, calendar events and so on. iFonebox is powerful enough to get into your backup file and it comes with a preview function so that you can see the detailed information in it. It also enables you to retrieve only call logs from that backup and this will not erase any current data on your phone.

Before we start the instructions, you need to download the program to your computer. iFonebox has two available versions: Windows version and Mac version. Please make sure to install the right version for your computer. Once you have installed the program, next I will show you how to regain call logs from iPhone which has a broken screen.

Step one: Run iFonebox and enter your Apple ID

Run the program, then just click the “Recover from iCloud Backup” at the top right of the software. You’ll be asked to sign in with your Apple ID account and password correctly.

Step two: Download data from iCloud backup

Check whether there is a latest backup on iCloud that could contain the data you want. After you have selected an iCloud backup to download, it will start the downloading process. You can select all to download.

Step three: Scan data

Click on “Call history” icon to start scanning automatically. It will take some time, you should wait patiently.

Step four: Preview and download data

Now you can select the items you want and click “Recover to pc”, then the instruction is accomplished.