How can I stop my iPad Pro from cycling on and off? I tried rebooting the iPadPro using procedures other people used to fix their iPad from turning on and off but it did not work for my iPad. Until the last one or two system updates, it began turning on and off every other minute or so. Has anyone discovered a fix for a problem like this?
- Force restart your device
A force restart won’t erase the content on your device. You can force restart your device even if the screen is black or the buttons aren’t responding. Follow these steps:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Then press and hold the Power button until the device restarts.
- Reinstall iOS without erasing your data via iTunes
- Connect your device to a computer and open iTunes.
- While your device is connected, force it to restart.
- Don’t release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
- When you get the option to restore or update, choose Update. iTunes will download the software for your device.
- Put your device in recovery mode
- Connect your device to your computer and open iTunes.
- Force restart your device and continue holding the Top button until your device goes into Recovery Mode.
- When you see the option to Restore or Update, choose Restore.
Note: Keep in mind that it will erase all the existing and settings on your device, you should back up your important data before the progress to prevent data loss.
When should I contact Apple support?
Contact Apple Support to set up service if you have any of these issues:
- You still see a black screen after charging, force restarting, or following the steps in this article.
- You see a black screen, but you can hear alerts, sounds, and vibrations.
- The screen remains black, but the device chirps when you unmute it and connect it to power.
- Your screen is on, but it doesn’t respond when you tap, slide, or try other gestures.
- You can’t force your device to restart because a button is broken or stuck.
- Your device is stuck on the Apple logo, displays a solid color, or isn’t recognized in iTunes.