How it works?
- Trusted devices: A trusted device lets apple know it’s yours and that can be used to verify your identity by displaying a verification code from Apple when you sign in on a different device or browser. You can also get a verification code from Settings on your trusted device.
- Trusted phone numbers: A trusted phone number is a number that can be used to receive verification codes by text message or automated phone call.
- Verification codes: A verification code is a temporary code sent to your trusted device or phone number when you sign in to a new device or browser with your Apple ID.
What to remember when you use two-factor authentication?
- Remember your Apple ID password.
- Use a device passcode on all your devices.
- Keep your trusted phone number(s) up to date.
- Keep your trusted devices physically secure.
Is this different than Apple’s current two-step verification feature?
Yes. It uses different methods to trust devices and deliver verification codes, and offers a more streamlined user experience. Two-factor authentication is required in order to use certain features that require improved security. The older two-step verification feature continues to work separately for users who are already enrolled.
What if I forget my password?
You can reset or change your password from your trusted device when you follow these steps.
- On your iPhone, iPad, or iPod touch:
- Go to Settings > [your name]. If you’re using iOS 10.2 or earlier, go to Settings > iCloud > tap your Apple ID.
- Tap Password & Security.
- Tap Change Password.
- Enter a new password.
- On your Mac:
- Go to System Preferences, then click iCloud.
- Choose Account Details.
- If you’re asked to enter your Apple ID password, click Forgot Apple ID or password and follow the onscreen instructions. You can skip the final steps below.
- Click Security > Reset Password. Before you can reset your Apple ID password, you’re required to enter the password used to unlock your Mac.
Do I still need to remember any security questions?
No. With two-factor authentication, you don’t need to choose or remember any security questions.
Can Apple Support help me regain access to my account?
Apple Support can answer your questions about the account recovery process, but can’t verify your identity or expedite the process in any way.
Can I turn off two-factor authentication after I’ve turned it on?
If you already use two-factor authentication, you can no longer turn it off. Certain features in the latest versions of iOS and macOS require this extra level of security, which is designed to protect your information.